Global Spa Advantage



Operations Planning & Development For New Spas and Renovation Projects

  • Menu Engineering & Service Standards
    • Define service menu of treatments and activities
    • Establish core standards for guest experience
  • Space Utilization & Facility Programming
    • Determine usage of space
    • Assignment of treatment rooms
    • Set-up of support systems
  • Operational Flow and Guest Experience
    • Develop flow of operations to maximize productivity and minimize labor while maintaining optimal guest satisfaction
  • Strategic Implementation of Local Codes and Regulations
    • Identify relevant city and state codes and regulations
    • Strategic implementation to overcome any potential or existing challenges

Retooling Business Plans for Existing Spas

  • Operational, Financial & Retail Audit
    • Perform SWOT (strengths, weaknesses, opportunities, threats) analysis on existing operations
  • Current and Future Trends
    • Provide the most current situational analysis on the current industry
    • Identify relevant future trends and its impact on current operations
  • History of Sales and Future Opportunities
    • Analyze revenue sources and track growth/decline
    • Determine key performance indicators and its effect on current and future sales
  • Operational Troubleshooting and Revenue Management
    • Determine areas of operational concern and profit loss
    • Analyze current yield management practices
    • Make recommendations for efficiencies and improved flow through


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